Shipping Policy
At Haromora, we want your shopping experience to feel effortless and reassuring from the moment you click “Place Order” to the moment your favorite intimates arrive at your door. This Shipping Policy outlines how we prepare, ship, and deliver your orders so you always know what to expect.
⏱ Order Preparation
Once your order is confirmed, we carefully prepare each item for shipment. You will receive:
- An order confirmation email immediately after purchase
- A shipping confirmation email with tracking details once your package leaves our facility
We strive for accuracy and care in every order so your items arrive just as you expect.
🚛 Estimated Delivery Times
Delivery depends on your location and the carrier responsible for transporting your package. While we work hard to meet these estimates, please remember that factors like weather, customs inspections, and carrier delays can sometimes extend transit times.
| Destination | Estimated Transit Time |
| United States | 4 –6 Business Days |
| Canada / UK / Australia | 6– 8 Business Days |
| Global (All other regions) | 8 – 10 Business Days |
Note: These timeframes start after your order has been shipped, not from the time of purchase.
💰 Shipping Fees
Shipping charges are calculated automatically at checkout based on your shipping address and the total weight of your order. All applicable shipping costs are clearly displayed before payment is completed.
For international orders, please be aware that customs duties, taxes, or import fees may apply depending on your country. These are the responsibility of the customer and are not included in Haromora’s shipping fees.
🔍 Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to follow your package’s journey through the carrier’s tracking system.
- If tracking updates appear delayed, please allow 24–72 hours for the carrier’s system to refresh.
- Tracking helps ensure you’re informed at every step and can plan for delivery.
🏠 Address Accuracy
Providing a complete and accurate shipping address is essential. Errors can lead to:
- Delayed delivery
- Failed delivery attempts
- Additional shipping fees for reshipment
If you notice a mistake in your address after placing an order, contact our support team immediately so we can correct it before shipment.
⏳ Delayed or Lost Packages
Even though we partner with trusted carriers, delays may occur due to circumstances beyond our control.
- If your order has not arrived within the expected timeframe, please reach out to us.
- We will coordinate with the carrier to investigate and provide solutions.
📦 Damaged Packages
If your package arrives damaged:
- Take photos of the package and its contents
- Contact Haromora Customer Support promptly
This documentation helps us assess the situation and ensure a proper resolution, whether it’s a replacement or refund.
🕊️ Tips for Smooth Delivery
- Double-check your shipping address for completeness and accuracy.
- Track your package using the carrier’s system to stay updated.
- Be mindful of extended shipping times during peak holiday periods.
- International orders may take longer due to customs clearance or local postal processing.
📞 Contact Us
Email: service@haromora.com
Phone: (+1) 9092790926
Address: 4850 EUCALYPTUS AVE CHINO,CA 91710, USA