Return Policy

At Haromora, we want you to feel confident and comfortable with every purchase. If for any reason you are not completely satisfied, our return process is designed to be simple, transparent, and customer-friendly.

🕒 Return Window

You have 60 days from the date of delivery to request a return or exchange. This ensures you have ample time to try on your items and confirm they meet your expectations.

  • Items must be returned in their original condition, including tags and packaging
  • Worn items or those altered in any way may not be eligible for return, for hygiene and safety reasons
  • Returns requested after 60 days may not be accepted

📦 How to Initiate a Return

  1. Contact Our Support Team: Email service@haromora.com or call (+1) 9092790926 with your order number and the items you wish to return
  2. Receive Instructions: Our team will guide you through the return process, including the shipping address and any necessary forms
  3. Ship Your Item: Carefully package your item(s) to ensure they arrive safely
  4. Refund or Exchange: Once the returned item is received and inspected, we will process your refund or send a replacement

Please note: original shipping costs are non-refundable, and customers may be responsible for return shipping unless otherwise specified.

💳 Refunds

  • Refunds are issued to the original payment method within 7–10 business days after the returned item is received
  • You will receive an email confirmation once your refund has been processed
  • For exchanges, we will ship the replacement item promptly after receiving your return

🌍 International Returns

For international orders:

  • Customers are responsible for return shipping costs and any customs or import duties
  • International returns may take longer to process due to postal transit times
  • We recommend using a trackable shipping method for all international returns

📝 Tips for a Smooth Return

  • Include your order number and reason for return to help our team process your request efficiently
  • Pack items securely to prevent damage during transit
  • Keep your tracking number until your return has been processed

At Haromora, we strive to make returns as easy and stress-free as possible, so you can shop with confidence and comfort every time.

📞 Contact Us

If you have questions about your return, need guidance, or want to start a return request, please reach out:

Email: service@haromora.com
Phone: (+1) 9092790926
Return Address: 4850 EUCALYPTUS AVE CHINO,CA 91710, USA